Privacy Policy

This website collects and processes Personal Data from its Users.

Data Controller and Owner

Motion Hug
4225 Executive Square, Suite 600
La Jolla, CA 92037

Owner contact email: hello@motionhug.com

Types of Data Collected

The types of Personal Data that this website collects, either directly or via third-party services, include but are not limited to: email addresses, IP addresses, and site usage data.

Additional details on data collection are available within this Privacy Policy or by specific notices provided before data collection.

Use of Google Analytics

We use Google Analytics to analyze website traffic and improve user experience. Google Analytics collects data such as IP addresses, browser type, and user interactions with our website.

You may opt out of Google Analytics tracking by installing Google's official opt-out browser extension.

Mode and Place of Processing the Data

Methods of Processing

The Data Controller processes Users’ Data responsibly and implements appropriate security measures to prevent unauthorized access, modification, disclosure, or destruction of the Data.

Place

The Data is processed at the Data Controller’s offices and in any location where the parties involved with processing are located.

Retention Time

The Data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

The Use of Collected Data

The Data collected from Users is utilized to provide and enhance our services, including but not limited to:

• Managing user inquiries and support requests
• Monitoring website performance and analytics
• Sending promotional or transactional emails

External Services and Data Processing

Managing Contacts and Sending Messages

We may use external service providers to manage email lists and send communications.

Legal Action

The User’s Personal Data may be used for legal purposes by the Data Controller in court proceedings or to comply with legal obligations.

User Rights

Users have the right to request information about their stored Personal Data, its processing, and to request corrections or removal.

To exercise these rights, please contact us at hello@motionhug.com.

SMS Communications and Consent

By submitting your phone number on our website, you consent to receive SMS messages from Motion Hug. Your opt-in is voluntary and not a condition of purchase. You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly at hello@motionhug.com.

Message Frequency and Charges

Message frequency varies depending on your interactions with us. Standard message and data rates may apply. We are not responsible for any charges incurred from your wireless provider as a result of our messaging.

Mobile Information Sharing Practices

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.